Ethica Resolve CC is not just another contact center solutions provider; we are your partners in success.
With a focus on creating meaningful and impactful relationships, our journey is shaped by our commitment to excellence, innovation, and unparalleled service.
Our commitment to our values is at the core of everything we do. We understand that each client is unique, and we tailor our contact center solutions accordingly. We work alongside your existing teams or provide full contact center outsourcing, ensuring that your business processes are transformed, and your customer experiences are enhanced.
Outsourced Customer Services & Complaints Support
Debt Recovery Solutions
Outsourced Collections & Vulnerable Customer Management
Blended Offshoring, Resourcing and Insourcing
One Team
Can do, will do
Be Proud
Treating Customers Fairly
Be Trusted
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“In my extensive career spanning just under two decades as a UK lawyer, I have had the privilege of working closely with esteemed financial firms and leading BPO providers such as Capita and Computershare. Through these experiences, I've garnered profound insights into the intricacies of successfully managing contact centres within heavily regulated industries.
Recently, I embarked on a new venture by establishing a financial firm in Nigeria. In doing so, I discovered a monumental opportunity, one driven by the exceptional talent pool that Nigeria offers, and the escalating cost pressures faced by enterprises in the UK and other Western nations. My journey in Nigeria unveiled a country brimming with untapped potential and an extraordinary workforce.
Nigeria's allure is not confined solely to its business prospects; it extends to its vibrant culture and the distinctive warmth and wit of its people. Having spent time here, I've come to cherish the openness, kindness, and unyielding spirit that Nigerians embody. This intrinsic spirit is a driving force behind my unwavering commitment to creating opportunities and fostering growth. It's a dedication that crystallised into the founding of Ethica Resolve CC.
For me, Ethica Resolve CC is more than just a business endeavour; it's a conduit for nurturing Nigeria's immense talent while simultaneously addressing the prevailing brain drain. Our approach empowers us to export Nigeria's finest human resources to the global stage without necessitating their physical departure from the country.
Inclusion, empowerment, and impact lie at the core of Ethica Resolve CC's ethos. We invite you to join hands with us as we leverage Nigeria's remarkable potential, harness its talent, and create a paradigm shift in the BPO landscape. Together, we are poised to redefine success and set new benchmarks of excellence.” -
Arrange a meeting with our team today to discover how Ethica Resolve CC can transform your contact center solutions and elevate your business.